Natural voice, live context
Handle interruptions, changing intent, and real customer questions with a warm, on-brand voice.
AI receptionist · AI front desk · always on
Your AI receptionist, always on.
SonicFront is an AI receptionist for service businesses. It answers every call 24/7, books appointments in your calendar, takes messages, and gives your team one command center for the whole customer conversation.
✓Live in days, not months
✓Human takeover built in
✓Clear usage controls
Command Center / Live call
● AI online
● Live call02:14
JS
John Smith
New customer · High intent
Live intelligence96% confidence
Caller · 02:12Hi, I need to book an oil change for my BMW 330i. Do you have anything this week?
SonicFront · 02:13Absolutely. Thursday at 10:00 AM or Friday at 2:00 PM are available. Which works better?
Suggested actionsAppointment intent
68%booking conversion (demo)
Product preview with illustrative demo data, not customer results.
24/7Coverage across every shift
<2.5sTarget response latency
14 viewsOne connected operations cockpit
Human-readyTake over when judgment matters
What is an AI receptionist?
An AI answering service that actually gets work done.
An AI receptionist answers your business phone with a natural voice, the way a front-desk person would. Unlike a voicemail box or a basic answering service that only takes messages, SonicFront answers questions from the information you approve, books appointments, and follows up by text, 24 hours a day.
Compared with a human virtual receptionist service, an AI receptionist costs less per call, never puts callers on hold, and handles after-hours and busy-hour calls at once. When a call needs judgment, SonicFront hands it to your team with the full context.
What SonicFront does on every call
- Answers 24/7 and tells callers they are speaking with an AI assistant
- Answers hours, location, services and policy questions from your approved answers
- Books, reschedules and cancels appointments in Google Calendar, within your opening hours
- Texts the customer a confirmation
- Takes messages and flags urgent ones for your team
- Recognizes returning callers
- Transfers to your phone line during business hours
More than an answering service
Every conversation becomes forward motion.
SonicFront listens, understands intent, acts through your tools, and keeps your team in control—from first hello to confirmed appointment.
Appointments that actually land
Check live availability, book, reschedule, cancel, and send confirmations without the phone-tag loop.
Answers grounded in your business
Turn policies, FAQs, services, and internal knowledge into accurate, inspectable answers.
One inbox, every channel
Keep calls, SMS, email, and follow-ups connected to the same customer record and next action.
Human takeover at the right moment
See the call, context, sentiment, and suggested next step before your team joins the conversation.
Quality you can inspect
Track latency, tool calls, confidence, outcomes, and conversion—not just a black-box transcript.
A living command center
See your front desk think.
Every live call, missed opportunity, message, appointment, task, and AI decision comes together in one bright, focused workspace.
✓
Live call intelligenceIntent, transcript, sentiment, confidence, and suggested actions.
✓
Operational follow-throughAppointments, messages, contacts, and tasks stay connected.
✓
Conversion and quality visibilityKnow what is working, what costs, and where people need to step in.
Today’s customer operationsLive
284calls answered
68%booking conversion
1.6smedian response
Live queue2 active
John Smith · Booking service96%
Sarah Khan · New lead91%
AI follow-up · SMS readyDraft
AI quality92 / 100
Grounded answers98%
Tool success99.2%
Human handoffReady
Command center preview with illustrative demo data, not customer results.
From missed calls to managed growth
One conversation. Four intelligent moves.
SonicFront connects the moments that are usually scattered across phones, inboxes, calendars, and spreadsheets.
01
Answer instantly
Greet callers in your voice, know the location and hours, and understand why they called.
02
Resolve or qualify
Answer grounded questions, capture the right details, and recognize high-intent opportunities.
03
Take action
Book the appointment, route the call, send the message, or create the follow-up task.
04
Learn and improve
Review outcomes, quality, conversion, and cost so the front desk improves every week.
Built around the tools you trust
A flexible stack. One seamless front desk.
Start with SonicFront’s production stack, then connect the calendars, communications, models, and business systems your operation needs.
● Vapi● Twilio● Google Calendar● Supabase● Stripe● OpenAI● Langfuse● Webhooks + API
Capacity that scales with demand
Pay for the front desk you use.
Every plan includes the SonicFront platform. Capacity rises with call volume, locations, automation, and operating requirements—without an “unlimited” surprise.
Essentials
$249/ month
150 connected voice minutes · 1 number · 1 location
- Inbound AI receptionist
- Knowledge and message taking
- Calendar booking
- Basic analytics
- 500 SMS segments
Growth
$599/ month
450 connected voice minutes · 2 numbers · 2 locations
- Everything in Essentials
- Unified inbox and automations
- Advanced routing
- Standard integrations
- 1,500 SMS segments
Scale
$1,299/ month
1,000 connected voice minutes · 5 numbers · 5 locations
- Everything in Growth
- API and webhooks
- AI quality observability
- Advanced analytics
- Priority support
Enterprise
$2,999+/ month
2,300+ connected voice minutes · negotiated capacity
- Security and architecture review
- Custom integrations
- Retention controls
- SLA and dedicated onboarding
- Multi-location governance
Launch pricing in USD. One-time onboarding and usage overage apply. Taxes and exceptional carrier charges are shown separately.
Trust is a product feature
Clear to callers. Controlled by you.
SonicFront is designed to disclose that it is AI, support recording consent, preserve an audit trail, and give each business practical control over data, access, retention, and human escalation.
◎AI + recording disclosureConfigurable opening scripts and consent evidence.
◇Tenant isolationWorkspace boundaries, roles, and least-privilege access.
⌫Retention controlsDefined lifecycles for recordings, transcripts, and logs.
↗Human fallbackEscalation and takeover when judgment matters.
SonicFront
Clarity in motion.
The signal-orbit mark expresses a conversation that is heard, understood, and carried into action. Electric cobalt, violet, and pulse mint preserve the energetic cockpit language while the new name and mark establish a distinct identity.
ClearCustomers always know they are speaking with AI.
CapableEvery conversation can trigger a safe, observable next step.
Human-readyYour team can review, approve, or take over at the right moment.
AI receptionist FAQ
Questions businesses ask before switching.
Straight answers about how an AI receptionist works, what it costs, and how callers are treated.
What is an AI receptionist?
An AI receptionist is software that answers your business phone with a natural voice, answers common questions, books appointments and takes messages, so callers are helped even when your team is busy or closed. SonicFront answers every call 24/7, uses only the answers your business approves, and hands the call to a person when needed.
How much does an AI receptionist cost?
SonicFront plans start at $249 USD per month for 150 connected voice minutes, one phone number and one location. Growth is $599 per month for 450 minutes and Scale is $1,299 per month for 1,000 minutes. Enterprise starts at $2,999 per month. One-time onboarding and usage overage are billed separately.
Can an AI receptionist book appointments?
Yes. SonicFront checks live availability in Google Calendar, books, reschedules or cancels appointments within your opening hours, and texts the customer a confirmation. It will not book outside your hours or on days you are closed.
Do callers know they are talking to AI?
Yes. SonicFront tells every caller at the start of the call that they are speaking with an AI assistant. Call recording is off unless your business turns it on with consent wording.
What happens when the AI receptionist doesn't know the answer?
SonicFront never guesses prices or policies your business has not approved. It takes a message with the caller's name, number and reason, marks urgent messages, and your team follows up from the SonicFront inbox.
Can a person take over the call?
Yes. During your opening hours SonicFront can transfer the caller to your own phone line, and your team can see the call details and transcript in the SonicFront app.
Which businesses use an AI receptionist?
Any appointment-based service business that misses calls: auto repair shops, clinics, salons, trades and home services, and professional offices. SonicFront's first live deployment is an auto repair shop in Toronto, Ontario. See the AI receptionist for auto repair shops.
How long does it take to set up?
Most businesses can be live in days. SonicFront learns your hours, services and approved answers, connects your Google Calendar and phone number, and you review the answers before customers hear them.
Let every call become a next step.
Bring your calls, messages, bookings, and customer follow-through into one intelligent front desk.