AI receptionist for auto repair shops
Your technicians are under a car when the phone rings. SonicFront is an AI receptionist that answers every call to your shop, 24/7. It books the job, handles tow-in and no-start calls, and texts the customer. You get paid work instead of a voicemail.
Book a demoSee pricingThe calls a repair shop misses, and what SonicFront does with them
| Caller says | SonicFront |
|---|---|
| "Can I get an oil change on Saturday?" | Checks your calendar, offers open times within shop hours, books it and texts a confirmation. |
| "My car won't start. Can you tow it in?" | Explains your tow-partner option, takes the vehicle and location details, and marks the message urgent. |
| "My brakes are grinding. Is it safe to drive?" | Tells the caller not to drive an unsafe vehicle, offers towing, and gets your team to call back fast. It never diagnoses. |
| "Do you work on BMW / Mercedes / Tesla?" | Answers from your approved list of makes and services. |
| "How much is a brake job?" | Gives only the prices you approve; otherwise takes the details so an advisor can quote. |
| "I need to move my appointment." | Recognizes the caller, finds the booking, and reschedules or cancels it. |
| "Can you remove my emissions system?" | Declines unlawful work and offers diagnosis and repair instead, so your shop stays compliant. |
Why repair shops use an AI receptionist instead of an answering service
- It books, not just takes messages. A traditional answering service writes down a name. SonicFront puts the job on your calendar.
- It knows your shop. It answers hours, location, makes, services, warranty and payment questions from answers you approve and can edit any time.
- It is honest with callers. Every call starts with an AI disclosure, and during open hours callers can be transferred to your front counter.
- You see everything. Transcripts, messages, two-way texts and appointments sit in one app, so nothing is lost between shifts.
Questions from shop owners
Can an AI receptionist book auto repair appointments?
Yes. SonicFront checks your shop calendar in Google Calendar and books, reschedules or cancels service appointments within your opening hours, then texts the customer a confirmation.
What does it do when a car won't start or isn't safe to drive?
It tells the caller not to drive an unsafe vehicle, offers your tow partner, and takes an urgent message so your team calls back. It never presents itself as a mechanic or diagnoses the car.
Will it quote repair prices?
Only the prices your shop approves. For anything else it takes the vehicle details and the customer's number so a service advisor can quote.
How much does it cost?
SonicFront starts at $249 USD per month for 150 connected voice minutes on one number and one location. Busier shops typically choose Growth at $599 per month for 450 minutes. See all plans.
Get your shop's phone answered
Tell us your hours, services and booking rules, and SonicFront can answer your line within days.
Book a demo